Fortune Park Hotels provides valuable training support to all hotels. The Corporate Training Manager visits all properties at least two times each financial year to conduct training sessions based on the needs of each hotel.

In addition, ITC-Welcomgroup operates one of the industry's most respected in-house training schools in Gurgaon. The Welcomgroup Management Institute (WMI) runs regular management courses for all ITC-Welcomgroup hotels and provides for continuous learning support.

Also, Fortune Park Hotels regularly provides on-the-job training for managers and chefs at our existing hotels in various cities. For example, chefs from various hotels are trained in their area of specialization at ITC Hotels in New Delhi, Mumbai, Chennai, Bangalore, Kolkata, Hyderabad etc., at a location closest to them. Fortune Managers are also regularly sent for industry exposure to our leading hotels in the metro cities, to keep them abreast with world standards in hospitality.

A comprehensive HR manual, detailing the HR guidelines for each hotel along with an employee orientation manual, is made available to all General Managers.